Terms of Service

These terms govern your use of NDA Profit Global, provided by North Digital Axis. By installing the App you agree to them.

1. What the App does

The App calculates estimated profit for your Shopify store by combining order data from Shopify with the costs and tax rates you configure. It is an analytics tool.

2. Accuracy

Figures depend entirely on the accuracy of the data you enter — cost of goods, shipping, packaging, fees, ad spend. We make no warranty that the output is accurate, complete or fit for any particular purpose.

3. Subscription and billing

• New installs include a 14-day free trial with full access.
• After the trial, a paid plan is required to keep viewing your dashboard. Your data is retained, not deleted.
• Plans are billed in USD through Shopify’s billing system, charged to your Shopify invoice every 30 days.
• You can change or cancel your plan at any time from the Plan screen or from your Shopify admin. Cancellation takes effect at the end of the current billing period; partial periods are not refunded.
• Prices may change with at least 30 days’ notice to active subscribers.

4. Acceptable use

You agree not to attempt to circumvent billing, access another merchant’s data, disrupt the service, or resell access to the App without a written agreement.

5. Availability

We aim for continuous availability but do not guarantee uninterrupted service. The App depends on Shopify’s API and on Cloudflare; outages in either may make it temporarily unavailable.

6. Liability

To the maximum extent permitted by law, North Digital Axis is not liable for indirect or consequential losses, lost profits, or decisions taken on the basis of the App’s output. Our total liability is limited to the fees you paid in the 12 months preceding the claim.

7. Data processing (DPA)

This section forms the data processing agreement between us and applies whenever the App processes personal data on your behalf.

• Roles. You are the data controller. North Digital Axis is the data processor and acts only on your documented instructions, which are given by installing and configuring the App.
• Scope. Order-level financial data, the internal customer identifier and order count, and the country and region code of the shipping address. No names, email addresses, phone numbers, street addresses, postal codes or payment details.
• Purpose limitation. The data is used only to produce profit analytics for your own store. It is never sold, never shared with other merchants, and never used to train models or build audiences.
• Sub-processors. Cloudflare, Inc. provides the compute, database and cache. Advertising platforms (Meta, Google, TikTok) receive no personal data; the App only reads spend figures from them, and only after you connect an account.
• Retention. Order data is held in a short-lived cache for a few minutes and is not written to the database. Configuration and cost settings are kept while the App is installed.
• Deletion. Everything belonging to your store is deleted when you uninstall the App, and on receipt of Shopify's shop/redact webhook.
• Security. All traffic uses TLS. Data at rest is encrypted by the infrastructure provider. Access is limited to the personnel who operate the service, over accounts protected by two-factor authentication.
• Breach notification. We will notify you without undue delay, and in any case within 72 hours of becoming aware of a personal data breach affecting your store, at the email on your Shopify account.
• Assistance. We will help you respond to requests from data subjects and to Shopify's customers/data_request and customers/redact webhooks.
• International transfers. Processing happens on Cloudflare's global network. Transfers outside the EEA and the UK rely on the European Commission's Standard Contractual Clauses.

8. Termination

You may uninstall at any time. We may suspend access for breach of these terms or non-payment. On uninstall, data is deleted as described in the Privacy Policy.

9. Contact

North Digital Axis — support@northdigitalaxis.com